Shop Green ("we", "us" or "our") is a registered company in England & Wales (company number 12132669 ), with registered offices at 6, EN20DE.
By using our website, product or services, you are accepting our terms and conditions.
These terms and conditions may change or be updated from time to time. It remains your responsibility to access and check these terms and conditions when you use Shop Green. The latest version of these terms and conditions will govern any future usage by you of Shop Green.
Shop Green provides you with a way to raise money which will be donated to charities and not for profit organisations which plant trees.
Donations are raised by shopping online with retailers listed on Shop Green, either in the Our Shops list, or through blog posts and other articles .
How donations are generated
Shop Green works with retailers via affiliate marketing. The premise of affiliate marketing is that in return for sending them a customer who completes a pre-specified action on the retailer's website, the retailer pays us a commission.
The pre-specified action is usually making a purchase, but can also include signing up for an account or completing a quote. For the purposes of this document, all actions are referred to as a 'purchase'. The commission may be a percentage of the sale amount or a fixed amount.
Relationships between us and each retailer are usually facilitated by an affiliate network. Affiliate networks work with the retailers to provide the tracking and reporting technologies, and are responsible for the invoicing and collection of commissions owed.
From the commission paid to us, we make a donation to charity. As standard, 50% of the commission is passed on as a donation.
Donation amounts and eligibility of donations
Each retailer specifies the commission rates that apply. Typically, commission is not paid on VAT or delivery charges.
Some retailers may have different commission rates for different products, or may have different rates for new customers as opposed to existing customers. Whether a customer is 'new' or 'existing' is dependent on your relationship as a user with the retailer and is not affected by our involvement. Whilst commission is normally available on all products, in some cases a retailer may have exclusions which may or may not be specified by us.
Each retailer will specify the set of rules that affect the eligibility of a donation.
Some rules are with regards to the purchase itself. A retailer may deem a purchase to be ineligible for commission for any of the below reasons. Further reasons may apply.
Cancellation or return of the purchase (either fully or in part)
In addition, a retailer may have additional rules that are decided as part of their affiliate marketing strategy. It is standard practice that when a purchase is made on a retailer's website, they will attribute the purchase to a single "source".
Examples of these sources can include:
Other affiliate websites, including competitors of Shop Green, cashback services, voucher code services, price comparison services, product review websites, and blogs.
Other forms of internet advertising, including sponsored search engine results and banner advertisements.
The retailer's own marketing activities, including emails, voucher codes and social media activity.
In the case where you access the retailer via multiple sources before the purchase is completed, the retailer will decide which source the purchase is attributed to.
It is recommended that you access the retailer's website via Shop Green at the earliest opportunity, before any items have been added to your basket, and without using any of the above sources at any stage.
Sometimes, these rules will be applied at the point of purchase, meaning that the purchase will not be reported to us if the rules are not met. At other times, the rules will be applied at a later date, after the purchase has been reported to us - if the rules are not met then the status of the donation will change to 'declined'.
In some cases a retailer may only be able to report purchases that have happened on the desktop version of their website and not their mobile website.
Normally, commission is not eligible on purchases made through mobile apps (including apps owned and operated by the retailer). If you are using a mobile device then you should make the purchases through the web browser (e.g. Chrome or Safari).
In all cases, the decisions made by ourselves, the retailer or the affiliate network are final.
Questions or disputes regarding purchases
If you have any queries about your purchase, you should contact the retailer directly and not us. Similarly, if you have any queries about your donation, then you should contact us and not the retailer.
Whilst we list retailers in good faith, we cannot be held responsible for any negative or unsatisfactory experiences you may have with them, the products or services purchased, or with services linked with your purchase such as delivery or after-sales support.
We donate to charitable organisations whose only function, or one of their primary functions, is either planting trees or the funding of tree planting and tree education. These organisations are fully registered with either the Charity Commission for England & Wales, the Office of the Scottish Charity Regulator, or the Charity Commission for Northern Ireland; or who are officially recognised by HM Revenue & Customs (HMRC) as a 'good cause'.
Payment methods and timings
Payments can only be made to charities once we have received the commission for a purchase in full. A retailer will typically first pay the commission to the relevant affiliate network, who will then pass the commission onto us. This process may take several months and we can make no guarantees regarding the length of time required.
Use of funds by charities
Each charity reserves the right to utilise the funds raised for any purpose as they see fit. The charity's decision regarding use of funds is final.
Trademarks, service marks or logos that appear on our services - including, but not limited to, those of our charity and merchants - are the property of their respective owners and are likely to be registered trademarks and subject to restrictions as to their use. They must not be used without the express permission of both us and the trademark owner.
All aspects of the Shop Green service are protected by copyright. All content is owned either by Shop Green Limited, our supported charities, or other original providers, and is protected by the applicable intellectual property and proprietary rights and laws.
Shop Green, in whole or in part, is for your personal use only. You may copy content for your own personal, non-commercial use provided you do not alter it or remove any copyright, trademark or other proprietary notice.
Changes to the service
Shop Green will make every effort to ensure that its services are available continuously, but reserves the right to modify, suspend or discontinue all or any part at any time with or without notice. Unless specifically exempted, any new features, services or software applications introduced shall be subject to these Terms and Conditions.
You agree to indemnify Shop Green Retail Ltd against any loss, liability, claim, demand, damage or expense (including legal fees) that may occur in connection with the use of this site. We take reasonable care and skill to ensure that the data provided on this site is accurate and up to date. However, we give no warranty or undertaking of the accuracy or completeness of any information on the site and do not accept liability for any errors or commissions, neither do we accept any liability for any resulting damage or loss howsoever arising.
Linking from external websites
Other websites may link to our websites; however, it is not permitted for pages to be loaded into frames on other third party sites, or for pages to be linked to, from any websites that contain material which could be construed as offensive or illegal.
Links to external websites
Shop Green links to many other third party websites for information and as a service to our users, including the websites of our affiliated retailers. The external websites are not under our control and we are not responsible for the content of any linked site.
By listing or linking to another site, we are not making any kind of endorsement and we accept no liability in respect of the content. We do not guarantee that links will work all of the time and cannot control the availability of the linked pages.
If you deem any link inappropriate or offensive, or find any link does not work, then please let us know so that we may remove the link.
Unauthorised use of our website
If it is found that the Shop Green service is being interfered with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, automatic scripts or anything deemed by ourselves to be abnormal or improper use then we reserve the right to terminate your account.
To protect our retailers, any abuse of an offer may lead to transactions being revoked. Any transactions deemed to be of a suspicious nature may require verification by ourselves and/or the retailers involved, and further information on your transactions may be requested from yourself.
For this reason, we may pass on any details which you have provided in communications with the merchant and its agencies. Usernames should not be offensive nor used in any way which may represent any trademarks or brand names, be it owned by Shop Green or other entities. Where this is the case then you will be required to update this to a suitable name.
We take all reasonable effort to test material before making it publicly available. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using Shop Green or any material derived from our service.
The Shop Green service - including, but not limited to, our website, browser extensions and mobile applications - are provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.
In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of Shop Green.
Use of Shop Green is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Modification of agreement
We may modify any of the terms and conditions contained in this agreement, at any time and at our sole discretion for any reason. We will post the revised agreement on this website.
Our failure to enforce your strict performance of any provision of this agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this agreement.
These terms and conditions shall be governed by the laws of England. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. You hereby consent to the exclusive jurisdiction of the England courts in all disputes arising out of or relating to the use of Shop Green.
Third party rights
A person who is not a party to these terms and conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.